POK PÜHRINGER GROUP: The Modern Work platform as a digital hub

The Swiss POK Pühringer Group operates several associated companies in different industry segments.

Initial situation

As part of the migration to the Microsoft 365 world, the POK Pühringer Group wanted to optimize cross-company collaboration and communication. In doing so, the various requirements of the subsidiaries had to be taken into account.

Approach

With MondayCoffee's out-of-the-box Modern Workplace solution, the objectives and needs of the portfolio companies were translated into typical collaboration and communication scenarios, digitally visualized and made tangible. Thus, we were able to discuss the different use cases with group and company representatives live on the system, gather experiences and further develop them. Step by step and using the "build-test-learn" approach, we configured a suitable, standardized digital working environment (named ‘RIC hub’) for the POK Pühringer Group and anchored the new way of working in the organization.

Results

Today, almost all affiliated companies work with the RIC Hub. The various companies use virtual workspaces that are CI/CD-compliant and at the same time structured according to a uniform and group-wide concept. Transparency has been increased with the RIC Hub. An overview of all projects and topics in the Group is now quickly created, making it easier to realize synergies and better exploit potential.

*currently only available in German

DOSENBACH OCHSNER AG: A modern communication & collaboration platform

In 1973, Dosenbach became a member of the Deichmann Group. Today, Dosenbach has over 200 stores throughout Switzerland with over 1500 employees. Dosenbach is the market leader in the Swiss shoe market and convinces its customers with fashionable shoes at reasonable prices in good quality.

MondayCoffee supports Dosenbach-Ochsner Switzerland in introducing a modern way of working. In only 8 months a modern communication and collaboration platform was set up. The digital workplace project was initiated by Sascha Bader, Head of E-Commerce & CRM. We interviewed Sascha Bader, Head of E-Commerce & CRM, and Stefan Küppers, CFO, about the project.

*currently only available in German

SWISS UNIHOCKEY: Modern Work in the sports association as a shining example

The Swiss Floorball Federation swiss unihockey was founded in 1985 in Sarnen and has been a member of the Swiss Olympic Association (SOA) since 1989. With 397 clubs, 2,196 teams, 33,321 licensed players and 1,427 referees (as of 2021), swiss unihockey is today the second largest team sports association in Switzerland.

Initial situation

Remote work, pandemics and the increasingly digitalized environment posed new challenges on swiss unihockey. The existing IT structures were well established, but outdated and inconsistent. Various individual solutions caused high friction losses in daily work.

Approach

With the implementation of the modern workplace solution SUN Net (based on CoffeeNet 365), the responsible team developed three important use cases that were integrated and rolled out as templates in the new platform. Various stand-alone solutions were replaced with Microsoft solutions so that all technologies could work together seamlessly in the new platform. During the entire process there was an intensive knowledge exchange and ongoing consulting by MondayCoffee.

Results

Today swiss unihockey uses a platform that is modern, pragmatic and solution-oriented and provides the appropriate templates. Employees and officials have the possibility to work from anywhere. Meetings can be organized with just a few clicks using the meeting app. In addition, there is now simple and effective communication & collaboration within the organization and in projects.

*currently only available in German

SBB CARGO INTERNATIONAL: New opportunities for ideal collaboration

SBB Cargo International was founded in 2010 and has since become the market leader in freight transport on the north-south axis with its subsidiaries in Italy, Germany and the Netherlands. The company is geared to the needs of its customers with its offerings of combined transport, chemical and oil transport, new car and spot transport.

Initial situation

SBB Cargo International had been using the CoffeeNet aka Alpnet modern workplace solution since 2016. The company took the change from SharePoint Classic to SharePoint Modern as an opportunity to re-evaluate its previous use of Alpnet. Existing gaps were quickly identified and goals set to close them again.

Solution

For the technical migration to SharePoint Modern, MondayCoffee had developed an upgrade path that allowed the company to seamlessly move to the new platform and immediately reap the benefits of mobility and innovation from Microsoft. In the course of the migration, they particularly appreciated that as an SME they could stay very close to MondayCoffee's proven standard. In parallel, the project participants worked together to design a training concept in order to train the entire office staff in the optimal use of Alpnet in close cooperation by the end of the year.

Results

Today, SBB Cargo International benefits from Alpnet in a new look, with new feat7res and, thanks to comprehensive training, with a higher adoption rate. Working closely together, the project team managed to overcome all unforeseen challenges in the project and to find custom-fit solutions.

*currently only available in German

WZW OPTIC AG: Applied digital transformation

For over 50 years, WZW OPTIC AG has been manufacturing high-precision optical components and assemblies for high-tech industrial customers from all over the world. Each piece that the more than 60 employees produce is unique. Made in Switzerland - in Balgach, in the middle of the Swiss Rhine valley

As a leading European manufacturer of ultra-high precision optics, the company set itself the goal of modernizing its corporate IT infrastructure and creating a working environment that would simplify and promote communication and collaboration.

MondayCoffee modernized the IT infrastructure at WZW OPTIC AG and supported the company in introducing a modern way of working with the help of the Modern Workplace solution CoffeeNet 365.

*currently only available in German

RHOMBERG SERSA: Working together on a single platform

The Rhomberg Sersa Rail Group is a leading international rail technology company. The family-owned company was founded in 1886 and, as a full-service provider of rail technology, offers an almost complete range of services in the areas of rail construction, equipment and service.

Starting point

The Rhomberg Sersa Rail Group had already introduced our Modern Workplace solution CoffeeNet 365 (MyNet) to optimize company-wide collaboration & communication. The digital work platform was the trigger for the unification, standardization and digitization of further processes.

Approach

The project was completed in an agile manner according to the Scrum framework. In doing so, the project team was able to gradually standardize and digitize the bidding process, as well as gradually accommodate new requirements. Thus, the project started small and grew dynamically over its entire duration.

Result

With the optimization of the offering process at Rhomberg Sersa, MondayCoffee successfully completed its largest workflow project to date. With the process documentation of construction project bids in MyNet, employees now benefit from significant advantages, notably increased efficiency and time savings, centralization and integration into the MyNet cloud environment and increased transparency of the project bid status and other processes.

*currently only available in German

EW BUCHS: An essential step towards an agile workplace

The Electricity and Water Works of the City of Buchs (EWB) was founded in 1902 and today employs approximately 130 people. The main duties of the EWB include the construction and further development, operation and maintenance of the infrastructure for the provision of water, electricity and ITC supply as well as the necessary services.

Starting point

EWB aimed to modernize the working environment and achieve a sustainable cultural change in the sense of "New Work" within the company. The focus was on internal knowledge sharing and knowledge management in general, cross-departmental and paperless collaboration, uncomplicated and secure collaboration with external parties, and increased productivity with the help of Microsoft 365.

Approach

With the Modern Workplace solution CoffeeNet 365, a proven collaboration platform with best-practice-spaces. The new Modern Workplace consists of digital spaces for work groups, projects, meetings, organizational areas and products.

Results

EWB was able to improve the collaboration culture with the help of the new collaboration platform and thus realize a significant step towards an agile workplace. Working and collaborating are more efficient today: Previously, everyone communicated primarily via email and documents existed in different versions that had to be consolidated. Today, virtually everything happens online, centralized and in real time.

*currently only available in German

STADTWERKE KIEL: A new level of communication and collaboration

As a regionally anchored energy supplier, Stadtwerke Kiel, part of the MVV Energie Group, and its almost 1,000 employees supply electricity, water, gas and district heating to the capital of Schleswig-Holstein and the surrounding region.

Starting point

As for many other companies, the technical requirements for modern digital working have been a challenge. In particular, there was a need for consolidating the heterogeneous tool landscape in the area of collaboration as well as Microsoft products.

Approach

With the implementation of the modern workplace solution Kiel CONNECT (CoffeeNet 365), the aim was to create the basis and drivers for cultural change at Stadtwerke Kiel as part of the digitalization process. Important requirements for this were the establishment of a new level of collaboration based on the new platform and in combination with high usability as well as low time-to-market for the new technologies.

Results

At Stadtwerke Kiel AG, communication and collaboration were significantly improved. Especially in daily work, Kiel CONNECT offers considerable added value to the employees, which is also supported by the high acceptance. With the new working environment, Stadtwerke Kiel AG has implemented an important part of its digitization strategy and can now build on this to specifically digitize further business processes.

*currently only available in German

RHOMBERG BAU: Redefining the interaction between process, people and technology

The Rhomberg Bau Group is an internationally operating family-owned construction company. The group of companies specializes in the areas of construction, resources as well as railroad technology.

Initial situation

The Rhomberg Bau Group was struggling with the challenge of a wide variety of systems for communication and document storage. As well as inefficient cross-company collaboration or the hidden and undivided knowledge of experts. Access to company information independent of location and time therefore proved to be increasingly critical for successful project execution.

Approach

With the introduction of the collaboration platform, named RHome, the interaction between process, people and technology was redefined. Ideas and approaches were repeatedly evaluated by the project participants and thus shaped the project mission as well as the implementation. Rhomberg was able to test the functionalities and the expected effects on the live system with employees during the implementation.

Results

RHome was accompanied by a digitalization of business and support processes. With the help of the new technology, processes in the construction projects were standardized. Whereas in the past each team pursued its own project, today there is an efficient group standard. On the digital work platform, employees can communicate with each other, collaborate and access and share knowledge - easily, quickly and independent of time and place.

Download Case Study*

Case Study Download: Bühler Group

*currently only available in German.

RHOMBERG BAU: Family-owned construction company uses Microsoft 365 to unlock its digital potential

Rhomberg Bau GmbH, part of a fourth-generation family-owned group, has started its journey of digitization. MondayCoffee, a trusted Microsoft Gold Partner, is supporting Rhomberg Bau on this important project, helping them take the fast track wherever possible to enable Rhomberg’s stakeholders to experience the benefits of digitization.

For Rhomberg, MondayCoffee combined Office 365, Dynamics CRM and Azure. Using Microsoft PowerApps, Power BI, Flow, SharePoint lists, Dynamics CRM, and Outlook, three key processes of Rhomberg were automated, simplifying collaboration, reducing time expenditure, and increasing transparency.

Challenge

Rhomberg Bau GmbH, is organized in several business areas, united under a common strategy to improve collaboration among them. As a result, the company moved to the cloud, installed a Microsoft Office 365 tenant and replaced some IT legacy systems with Microsoft’s standard tools.

To make collaboration happen, people need to change their habits. Together with Rhomberg Bau, MondayCoffee worked on that cultural change following a set of rules:

• Files are only stored once.

• Projects are created only once in the system, even if several business areas are working on it. (In the past, each area had their own separated project area.)

• Transparency with regards to the progress of projects must be increased.

• Processes and structures must be standardized and visualized in a clear and simple way in the system. Their application becomes less dependent on the individual person in charge.

In this collaboration with Rhomberg Bau, MondayCoffee tapped into the potential of unifying old IT systems, that have been managed differently in each business area, and making them more efficient through automation.

Strategy

Through workshops, MondayCoffee demonstrated the potential of combining the three main components of Office 365, Dynamics CRM, and Azure. Together with various stakeholders from Rhomberg Bau, MondayCoffee conceptualized a suitable architecture and approach for launching a series of dedicated Business Apps on top of its new Microsoft platform with a step-by-step development path. MondayCoffee has launched the following Business Apps in pilot testing for Rhomberg:

Construction Defects App: Built to simplify the record (including uploading of smartphone pictures), classification, and tracking of construction defects.

In construction projects, classification and tracking of construction defects are the biggest drivers of cost and deadline overruns, which is why a simplified recording and tracking process is important to the company. Furthermore, this app allows the company to rate their suppliers in terms of construction quality.

Dynamic Storage App: Built to dynamically create SharePoint site structures to save project-related documents in one single place – based on business partners involved (according to the CRM project entries). For big construction projects, it is key that all parties involved store and find important documents intuitively without getting lost in complex filing hierarchies.

Building Documentation App: Built to improve communication with client stakeholders on a project’s progress. The app allows all parties to easily upload and send pictures and plans of the building site and post news about the progress.

To develop the apps, MondayCoffee used the following Microsoft tools: PowerApps, Power BI, Flow, SharePoint lists, Dynamics CRM, and Outlook Online.

All apps are currently being used in a pilot phase by key users, who have been trained accordingly. A full-scale roll-out is planned for the calendar year 2019, while further apps and improvements are expected to come on an ongoing basis.

Results

With all the apps developed and launched with Rhomberg – on top of the new platform – the automation of small tasks has improved and simplified cross-team collaboration. Apart from time savings, the organization gains more transparency and higher quality on business relevant workflows.

Getting the organization to experience the new working environment and directly benefiting from it, means taking giant steps in the digital and cultural transformation of the group. Already, the key users are actively asking to roll-out the apps in other areas and develop new ones.

ENERGIEVERSORGUNG OFFENBACH AG: Supporting the digital transformation with CoffeeNet 365 and an active change management

Summary

Energieversorgung Offenbach AG (EVO) supplies 150 000 people in Hesse and the Offenbach region with electricity, natural gas, waterand heat every day. Developments in the energy industry and increasing digitalization present the company with new challenges. The rules of the markets have changed and so has the way companies communicate and work together today. As part of these changes, EVO has decided to implement the CoffeeNet 365 Cloud Collaboration Platform based on Microsoft Office 365 so that employees can collaborate faster, easier and better. And not only as a team, but also across divisions and companies with customers, partners and suppliers. Anytime, anywhere and from any device. The introduction of the trend-setting cloud standard solution, allowed the digitization of important business processes in the areas of communication, information procurement and knowledge exchange, significant cost savings in IT and most important an establishment of modern and sustainable communication and collaboration.

PLANZER TRANSPORT AG: Creating a work smart environment with CoffeeNet 365

The Swiss transport and logistics company Planzer with around 4,800 employees in Switzerland and  abroad, set itself the goal of introducing a modern and forward-looking platform that can be used both as an intranet and for enterprise-wide collaboration. With the implementation of the Cloud-Collaboration-Solution CoffeeNet 365 the company established a trendsetting working and communication environment, increased the company-wide efficiency and the motivation and feel-good factor of the workforce.

BDO AG: I trust you! Also in the digital world! Establishing an agile organization with CoffeeNet 365

BDO has embarked on the journey of digitization early on.

Markus Felber is 49 years old. He takes care of the financial needs of medium-sized customers at BDO, a leading Swiss financial services and accounting firm. Markus Felber knows everything about the finances of his customers. "Trust is our top priority", says Markus Felber. Trust in people; Trust in the handling of data; Trust in BDO's service.

Today, Markus Felber services his customers also on the digital channels.

"In the past, this meant: trustworthy, personal advice, physical archives and regular availability over the phone. Today, it’s different. "Short-term inquiries, often outside office hours, highest security requirements and everything digital! To rely on your fiduciary means much more today! 

BDO Switzerland already addressed the digitization at an early stage. They started with themselves. The workplace of their employees. "Before we offer customers something new, we must have tested it ourselves," says Markus Helbling, Head of the accounting division at BDO Switzerland. In 2010 BDO introduced CoffeeNet alias BDOnet based on Microsoft SharePoint: An Intranet+, and a digitally-oriented collaboration, communication and document management. 

The BDOnet was the first step in our digitization strategy 

With the introduction of the BDOnet, employees were sent to the digital age. "It took some time for us, for example, to familiarize ourselves with the tagging of documents and saying goodbye to our beloved folder structures," Helbling recalls. But the time we gained by finding information simply entering a word in a Google-like window, compensated our efforts quickly. "The BDOnet made us more agile as an organization, which enabled us to respond quicker and more reliably to our customers’ requirements." 

The internal collaboration solution based on Microsoft SharePoint was in a second step also used as an extranet for BDO's customer service. 

From using it ourselves to offering it as a customer service 

Some services require 24-hour availability. Hence a further step in the BDO digitization strategy followed in 2014. Customers also had to be integrated and linked to the organization via a secure infrastructure and managed in a controlled environment. The internally tested CoffeeNet (BDOnet) had now to become an extranet for the digitization of customer relationships as well and, in addition to a web-based accounting software, be part of the so-called Internet-trustee. Every customer had to be able to login to their own area with their personal details and access or work on meeting minutes, tax documents or insurance policies at any time. 

"In the morning, when I come to the office, as a trustee I see, whether my customer has recently commented on the minutes. I can immediately take on his feedback and continue the work. If I have to involve colleagues on a topic, I can share documents, in the same workspace, but in a library accessible by the internal team only, finalize it with my colleagues and then drag it back to area reserved for my customer”, explains Markus Felber.

BDO wants to offer a modern service especially to their younger clients.

For the regionally distributed specialists the user-friendly and standardized layout facilitates their orientation across their various customer accounts. And, trustees can open up a new customer area without IT support. They only need a few clicks. And thanks to the standardization, the site is all set within minutes. 

"We were familiar with the features of the Internet-trustee from the BDOnet and so we were able to fully concentrate on the onboarding of our customers and the further development of our service," Markus Felber adds. 

Since 2014 CoffeeNet, as an extranet, is an integral part of BDO Internet-trustee. "Today I can offer a modern service, especially to younger clients. Offline I already had great customer relationships – but now, thanks to CoffeeNet, I can say the same for the online world" says Markus Felber proudly.

USTER TECHNOLOGIES AG: Changing today, means being ready for tomorrow!

For the development of new technologies and products, an efficient collaboration between USTER employees in Switzerland, US, China or India is key. 

Roger Heckly works with data every day; He collects data, combines data, generates information and knowledge to then put it at disposal for his work colleagues. "I help my employer Uster Technologies AG, a leading Swiss manufacturer of measuring instruments for the textile industry, to get easier access to information and knowledge," says Heckly about his role in the company.

For Roger Heckly UsterNet was a catalyst for a cultural change. 

As a key success factor, he sees above all a consciously chosen culture, which promotes collaboration between the globally distributed employees of USTER. "Five years ago, we began to change the way we work together, triggered by the introduction of the collaboration solution UsterNet, based on CoffeeNet and Microsoft SharePoint.” 

New way of working - Top-down 

Whether an employee works in Tennessee or in Suzhou, the company goals must be clear to everyone. This requires, in particular, a direct and easy accessible communication from the CEO. At the same time, there must be no obstacles to effective collaboration between employees in Switzerland, the USA, China or India. These were the objectives of the former CEO of USTER. He initiated the launch of UsterNet in 2011 and personally supported the worldwide roll-out of the platform during the two subsequent years. 

"UsterNet was a catalyst for change. Because it was not enough to just log in to the new tool, we had to learn a new way of working that fit the digital world. In that sense, having the top management as a role model was extremely important", Heckly summaries his observations during that time. 

Historically grown data silos between departments and locations, which too often hindered efficient collaboration, had no right to exist anymore. With the UsterNet, employees were able to create virtual collaboration rooms, so-called workspaces, independently and without IT support. The information stored therein is accessible to authorized persons at any time. "This independency as well as the dismantling of the silos had to be practiced again and again," says Heckly about the most important tasks after the rollout of UsterNet. 

The global UsterNet started as an intranet, a uniform information platform and a hub for all workspaces. But that was only the beginning. 

The digital transformation happens everywhere.

More services - Bottom-Up 

"This cultural shift continues to affect us today," says Heckly. For USTER, a long-term oriented increase in productivity is a central requirement. "After the UsterNet became an integral part of our daily work and we slowly familiarized with the new way of working, many are now realizing what is still possible." 

Little by little, while using UsterNet, each business unit identified additional areas for efficiency improvements. One example is process-specific knowledge management in global sourcing, product management, textile technology or research & development. Key information, which previously one only got via its own network, can now be found through a central search function. 

"One of the main points was dealing with correct information from the ERP system," says Heckly. Almost in every process there is the opportunity to integrate data from the ERP system, for example key figures on customers, products or suppliers, through UsterNet in the daily work. "This allows employees to work faster and with the right information, of which the source is clearly defined. And this reduces the number of mistakes." 

Another example is Microsoft OneNote. OneNote is now increasingly used as an additional collaboration tool, accessible via the UsterNet. The open format of OneNote complements the features of the libraries for structured document storage, task management or posting news. In informal 'brown bag training' sessions, employees were shown how collaboration can be more informal yet also more effective with the help of OneNote: employee meetings, minutes or brainstorming sessions, for example. 

"Employees have realized that thanks to UsterNet and to changing their way of working, it is now easier to organize and structure the exchange of information , also in teams with colleagues who work on other continents." 

Communication, training and role models 

Change or adopting a new behavior, does not happen just like that. It needs explicit support from top management. It needs training. It needs communication. It needs ambassadors such as Roger Heckly, who recognize early on how a new tool and the right way of handling it can have a positive impact on one’s own work and the organization. "It is still in my interest to remind colleagues that no more documents are sent via e-mail, that there are better solutions for individual excel sheets in UsterNet, or that one can work very well with a search engine, as long as documents are properly tagged. The change of today means being ready for tomorrow - Heckly is convinced about that.

PLANZER TRANSPORT AG: Simple, fast and sustainable – the way we do business, the way we communicate!

Planzer is an international transport and logistics company.  

Already at the age of 3 years Andreas Pfister loved to play with trucks. Later came the trains. He is still at home in this world today. At the family business Planzer. A Swiss transport and logistics company with around 4,800 employees, 50 locations in Switzerland and 5 abroad. Every day, around 1,400 vehicles, 350 rail cars and 3 cargo bikes transport goods for small and large companies from A to B in a sustainable way.

Employees in the office as well as truck drivers on the road benefit from the 'Work Smart' environment.

Andreas started as an apprentice in the dispatch department - one of the most important departments in a transport company! "It is the linchpin between customers and truck drivers. Many people who work in this department used to transport the goods in the past: a helpful experience or rather a prerequisite for being able to do a good job when planning the tours," says Andreas.

Today, Andreas is responsible for project management at Planzer Support National, develops transport concepts for large companies, prepares offers and takes care of customer support. "It's always exciting when the theory is put into practice - in the go-live of the transport concept," explains Andreas. Will it work properly on the rails and roads?

But how is such a transport concept developed today? "Experts from several Planzer locations and customers must be involved. We used to send the documents back and forth by email, but now we use our online FamilyTable. There we also find all the documents relating to Planzer's own quality management," explains Andreas.

With its standardized structure CoffeeNet 365 provides the necessary orientation.

The FamilyTable is MondayCoffee's out-of-the-box collaboration software. It replaced Planzer's existing SharePoint environment with the aim of creating a platform that combines intranet functionalities, communication and company-wide collaboration in a standardized tool. Furthermore, the solution aimed at a stronger integration and engagement of the employees, especially the drivers on the road.

"With the FamilyTable, I can set up my workrooms on my own, without spending hours on it. Project members can be easily invited, and if I need information from other projects, I have my pages that I follow just a click away. I like that," says Andreas. The tool with its predefined structure also provides the necessary orientation. "This used to be more difficult with SharePoint," adds Andreas. With his sleeves rolled back and a mischievous smile, he adds: "I have to admit, in the document libraries we still occasionally find ourselves using our old-famous file folder structure, even though that wouldn't be necessary anymore thanks to tags and the powerful search function."

It takes time, patience and practice to change the way we work. But it's worth it. "Our truck drivers post pictures on the road today via the integrated Yammer News Feed directly in the FamilyTable. "This reminds me of my time in the dispatch department," says Andreas. Or maybe of his childhood, when he dreamed of driving a big truck!   

Today, Planzer has a forward-looking working and communication environment.

EMMI GROUP: Focusing on what matters most!

The company Emmi is Switzerland's largest diary processor.

Everywhere and anytime. This is what many people expect at work. Employees also work increasingly with colleagues and externals without sitting anywhere close to them. However, it has become crucial to collaborate efficiently, easily and in a professional manner to achieve the defined objectives. A case in point is the introduction of a company-wide ERP system. 

Lukas Fischer, project manager in the Corporate Development team at Emmi, Switzerland's largest dairy processor, was part of the successful implementation of their new ERP system based on SAP between 2012 and 2017. The certainty that Emmi would not be able to deal without an integrated ERP system was matched with equally large respect: this was a huge project with many unknown factors at the start. 

Lukas Fischer implemented, with the help of EmmiNet, a new ERP system at Emmi.

"Every core process is affected by the introduction of such a system: countless stakeholders, countless meetings, and a never-ending number of new people who have to be onboarded and get involved as quickly as possible," explains Lukas Fischer the situation. “How can we make sure that everyone in the project team is connected intelligently and that we do not have to spend too much time with administration and IT issues?” These were the questions the project team had right from the beginning."

Efficient collaboration – agile progress 

Questions that were easy to answer at Emmi. As early as 2009, Emmi started to facilitate the company-wide collaboration across its various businesses. "We wanted to enable our employees to become more efficient and agile in their collaboration. Everyone had to be able to access relevant information and existing knowledge quicker and more effectively, as well as to communicate and collaborate digitally with all involved parties, from within the company and with externals. That was the goal. 

EmmiNet - the name of the SharePoint-based solution at Emmi - crystallized as a future-oriented and sustainable platform. Emmi’s operating system was already Microsoft Office at that time, and that had to remain unchanged. Hence, a professional Microsoft-compatible platform had to be found to prepare the company for its digital transformation. 

Every core process is affected by the introduction of an ERP system. Thanks to EmmiNet all involved people in the project were intelligently connected with each other.

No file shares, less emails 

"CoffeeNet, the collaboration solution by MondayCoffee, sparked our interest not just of its original name," the application managers summed up. "We were presented an out-of-the-box and user-friendly platform that allowed us to work more efficiently and effectively, from a collaboration, communication and an enterprise-wide document management point of view. That, of course, was exactly what we needed”, Lukas Fischer recalls. 

File shares and thousands of emails with attachments were gradually becoming something of the past. Needless to say, the project workers needed time to get used to the new way of working. However, they quickly familiarized themselves with the benefits of this collaboration platform and made good use of it. 

The concept and implementation phases of the ERP project were entirely handled over EmmiNet. All project members can access the various documents in virtual workspaces, working together at the same time and from any device. Project updates or meeting notes can be placed at the same location, where the task lists and documents are also stored, "Lukas Fischer explains. "This has helped us to focus on what really mattered." 

The rollout of the ERP project across the entire group will also take place on the EmmiNet as it allows our international colleagues to access relevant information and data quickly and easily. 

Ongoing development 

For Thomas Pizzolato the implementation of CoffeeNet is much more of a business project requiring intense change management.

In parallel to the ERP rollout, Emmi's application managers developed the EmmiNet further and also switched from a on-premise to an online solution, based on SharePoint Online / Office 365. "We focused on user-friendliness, modern and intuitive design, and a strong search function", explains the SharePoint team leader at Emmi, Thomas Pizzolato. 

"We handed over the responsibility for the daily administration of EmmiNet to the business. In other words, they had to decide what kind of workspaces they wanted to use for what kind of topic and with whom”, Thomas Pizzolato summarizes the most relevant change that came with the new development. That’s why adopting the new way of working away from file shares and towards SharePoint technology is not an IT project, but much rather a business project with a large change component. "But once the users are familiar with the advantages, they don’t’ want to go back.” Precisely because one can focus on what matters most!