EW BUCHS: An essential step towards an agile workplace

 

The Electricity and Water Works of the City of Buchs (EWB) was founded in 1902 and today employs approximately 130 people. The main duties of the EWB include the construction and further development, operation and maintenance of the infrastructure for the provision of water, electricity and ITC supply as well as the necessary services.

Starting point

EWB aimed to modernize the working environment and achieve a sustainable cultural change in the sense of "New Work" within the company. The focus was on internal knowledge sharing and knowledge management in general, cross-departmental and paperless collaboration, uncomplicated and secure collaboration with external parties, and increased productivity with the help of Microsoft 365.

Approach

With the Modern Workplace solution CoffeeNet 365, a proven collaboration platform with best-practice-spaces. The new Modern Workplace consists of digital spaces for work groups, projects, meetings, organizational areas and products.

Results

EWB was able to improve the collaboration culture with the help of the new collaboration platform and thus realize a significant step towards an agile workplace. Working and collaborating are more efficient today: Previously, everyone communicated primarily via email and documents existed in different versions that had to be consolidated. Today, virtually everything happens online, centralized and in real time.

*currently only available in German