​​Setting up a good governance in Microsoft Teams is standard practice. Tomorrow’s challenges lie elsewhere.​

By Oliver Zeiser, Director Software Development at MondayCoffee.  

Reporting, naming, conventions, lifecycle management for teams and users, policies, approval processes or templates - you need to have all of this under control to enable secure, modern work. And even more so to scale with the organization or adapt to changing conditions in real time. Numerous providers for this can be found today. Microsoft itself has recognized the need for governance tools and offers solutions or has announced them, as the following examples illustrate:  

• Sensitivity labels: Use sensitivity labels to protect content in Microsoft Teams, Microsoft 365 groups, and SharePoint sites (to the article).  

• Teams app policies: Know about policies to manage access and installation of Teams apps (to the article)   

• Sites lifecycle policies: SharePoint data access governance (DAG) insights V1 - general availability (to the article)   

• Microsoft 365 groups naming policy (to the article)   

• Access reviews in Azure Active Directory (to the article)   

• MS governance reports (to the article) 

So what issues should you be addressing today? What steps are worth taking to ensure that IT remains capable of operating and that users can concentrate on their core tasks?  

At MondayCoffee, we have been thinking about this for a long time. I would like to share some of these thoughts with you in this post.   

Having the ‘after’ under control is even more important than the ‘before’ 

It's clear that a good template engine should offer much more than the standard elements such as teams, settings, channels and tabs.   

For example, what about:  

• Planner tasks, buckets or labels?   

• Or with the underlying SharePoint sites, pages, lists and libraries, content, columns, content types or SharePoint permissions?   

• What about flows? Or with group settings, logos, colors, branding?   

And of course, WYSIWYG!   

A good template engine can do it all. Reproducing identical teams or workspaces using templates is a must. 

But what happens, once a team has been provisioned? What if the users need another private channel, for example? Or another library in the SharePoint site underlying it? 

Shouldn't this all be based on templates and defined governance rules, as well?   

The initial creation of new teams and workspaces and the clean handover to the users is important, but even more important is what they do with their teams afterwards!   

With our Modern-Work-Solution, CoffeeNet 365, end users are not left alone with their teams 'afterwards'. They go through a controlled framework and receive assistance in meeting the organization's policies without being hindered in their actual work and role.   

For example, end users have centrally managed templates for individual team channels, as well as templates for lists and libraries. These make it easy for them to expand their workspaces or adapt them to their needs, even at a later date. And in doing so, they also comply with the company's specified governance rules as a matter of fact, without having to pay attention. 

Continuous changes must be anticipated    

What happens to existing team workspaces when requirements change or new functionalities are to be added?  

Lifecycle management should also, but not only, focus on "sorting out" - archiving and deleting – teams that are no longer in use. Much more important are the teams that are still in use.   

With CoffeeNet 365, changes to templates and governance rules can be easily applied to existing workspaces, even after they have been created, so that they are always up to the latest standard.   

Another use case is also worth anticipating: A team that has already been created needs to be transferred from one template to another. What may have started as a small workgroup may eventually evolve into a project.   

Then the team should also correspond to the project template and get the appropriate features and settings for it. With the Switch Template Feature of CoffeeNet 365, this is possible with just a few clicks. It eliminates the need for time-consuming migration of content.  

Whatever is not there yet, can be done quickly with CoffeeNet 365

Many IT departments rushed the introduction of Microsoft Teams during the pandemic. There was no time for planning and orderly rollout process. Sorting out the mess is still on the minds of some. 

A modern template engine must also be able to bring existing teams workspaces into the ordered structures and configure them according to current governance requirements. Subsequently applying templates to already created teams is possible with little effort using CoffeeNet 365's Apply Template-Feature.  

Detected, reported, resolved in real time   

Of course, governance violations are bound to occur in day-to-day operations. It's not always possible to cover everything technically. Microsoft simply does not offer the necessary options and APIs. Therefore, a strategy for dealing with such cases is inevitable.  

A classic approach to reacting to governance violations would probably be: Reporting!   

IT sees the teams in the reports, which are not compliant. Which, conversely, means that a person in IT must regularly look at the reports and reach out to the users.   

This effort can be saved - with CoffeeNet 365's powerful rule engine and simple IF-THEN rules that can be created by IT and tailored specifically to the templates.  

Any governance violations are thus automatically detected in real time. An MS flow is started, which on the one hand resets the settings and on the other hand reminds the user again of the current governance rules. And not only that. The user can be offered additional help or a ticket can be created directly in the IT ticketing system. Or both. 

Improving the user experience  

The CoffeeNet 365 Rule Engine can also be used to improve the user experience.   

For example, when new users are added to a team, they automatically receive a welcome message, such as an email or chat. The message can be customized and personalized for external guests accordingly.   

If it’s an internal user, a rule can be defined that he or she is immediately added to a private channel ("Internal only"). Without the owner of the team having to do this manually over and over again. The Rule Engine of CoffeeNet 365 also offers such possibilities; and these are configured with just a few clicks.  

The use cases of the CoffeeNet 365 Rule Engine are almost unlimited.   

But it is through such tools that automation is possible, helping end users comply with governance in the long run and quite incidentally.  

Rule the rules 

It goes without saying that the rules in the Rule Engine may have to be changed and adapted centrally at any time. Only then is true teams governance possible, which does not prevent users from doing their work and sharing knowledge but supports them in doing so. And, meanwhile, IT retains full control at all times and remains flexible and responsive.   

What could be more important in today’s rapidly and constantly changing age of cloud?  

The importance of never standing still: MondayCoffee meets Fluid Framework

For our SharePoint Master and long-term employee Oliver Zeiser, trying out new technologies and the continuous development of our modern workplace solution CoffeeNet are part of his daily business. Together with Oliver and his team, we want to make sure that our solutions also remain modern for our customers.

In this blog post, Oliver talks about what it means to be at the forefront of technology behind the scenes. And he does so using the most recent example of Microsoft's Fluid Framework for real-time collaboration. A first-hand report for anyone who wants to take a deeper look into Microsoft's technological developments.

---

Blog post by Oliver Zeiser, SharePoint Master at MondayCoffee

When I started in 2013 to leave the on-premises world step by step and to develop our modern cloud-based workplace solution CoffeeNet for SharePoint Online, I went into it with a fair amount of doubt myself. Today I know that it was the right decision. Focusing on the right technologies at an early stage pays off in the long run.

Eight years later, working with the latest technologies is by no means easier, but it has become my daily business. In this new, rapidly changing cloud age, nothing is worth more than being able to make real experiences with the latest technologies and to bring them into our products. A current example is the Microsoft Fluid Framework.

“Investing in the right technologies at an early stage pays off in the long run.”

THE MICROSOFT FLUID FRAMEWORK - FROM VISION TO REALITY 

On May 6, 2019, Microsoft introduced the Fluid Framework at the Build Conference as a new framework for real-time collaboration. Of course, at that moment, the Fluid Framework was not a finished product, but rather a vision.

Definition Fluid Framework: “First, experiences powered by the Fluid Framework will support multi-person co-authoring on web and document content at a speed and scale not yet achieved in the industry.”

For us, however, the vision quickly became reality: we have been dealing with the topic since May 2019 and made an early effort to be able to gather initial personal experiences with it.

Hence, back in October 2019, we traveled to Redmond to gather hands-on experience, build prototypes, and provide feedback on-site at Microsoft with the Fluid Framework developers and the SharePoint Framework team. During our stay at Microsoft, we quickly understood what the Fluid Framework is about and what differentiates it from classic real-time frameworks like SignalR and WebSockets.

FLUID FRAMEWORK VERSUS CLASSIC REALTIME FRAMEWORKS

SignalR and WebSockets are often used to run so-called last-write-wins data structures. For example, a message is sent over a WebSocket that updates a value in a map on the client. So, for example, in many simple WebSocket scenarios, this message is a notification such as, "You have mail."

Fluid is about managing state, not transmitting messages. While last-write-wins data structures are included in Fluid, some data structures require more complex state management. Strings and sequences are not last-write-wins.

How would a last-write-wins algorithm handle two users processing a string at the same time?

Initial state: "Hello world"

Alice adds "!" to the end

Bob adds "?" at the end

There might be some strange behavior that results in "Hello world?" or "Hello world!".

Fluid orders Bob's change and Alice's change through the Fluid service. The merge tree data structure then has a reproducible merge algorithm for applying these ordered changes. Ultimately, the string would be "Hello world?!".

Although simple examples are easy to implement, especially last-write wins, more complex examples are challenging. OT (Operational Transformation) & CRDTs (conflict-free replicated data type) are two existing ways to handle state replication. Much of the initial value proposition of Fluid is to manage complex state for developers.

DEVELOPMENT OF PROTOTYPES TOGETHER WITH MICROSOFT

On September 8, 2020, almost a year later, Microsoft released an initial open source version of the Fluid Framework. See the release here.

But what many didn't know at the time: that this was just the beginning. The real work was going on behind the scenes. Microsoft had continued to work on the issue of integrating the Fluid Framework directly into Microsoft 365 as a service.

As developers and operators of CoffeeNet 365 (a cloud service for Microsoft 365), we know how much effort is required to run such services.

For this reason, we decided to take the path together with Microsoft at an early stage and to build our apps on the Fluid Framework, which uses Microsoft's backend service directly as a service in M365. 

Working closely with Microsoft, we developed the first apps and prototypes in a private preview program. And today, in May 2021, we finally get to write about it.

THE FLUID FRAMEWORK WILL SUSTAINABLY CHANGE WORK AS WE KNOW IT TODAY

It has been hard for us to hold back our enthusiasm the whole time, because the Fluid Framework will change work as we know it today. We at MondayCoffee have been involved from the beginning and have shown once again that we not only have a very good intuition for forward-looking technologies, but that we can offer a huge added value to our customers through our close cooperation with Microsoft and many of their developers from Redmond.

“Working closely with Microsoft and many of their developers from Redmond, we are able to offer our customers a huge added value. ”

MondayCoffee Meeting App mit Collaborative-Real-Time Meeting Minutes

On the day Microsoft announces the next stage for the Fluid Framework, we have already mastered it and can support our customers with first apps and most importantly already with real experience and best practices.

As a developer and architect of CoffeeNet 365 and as a technology enthusiast in general, I really enjoy building the bridge between MondayCoffee, Microsoft and our customers and being able to work at the forefront of technology. Even if the price is sometimes having to hold back your enthusiasm until the topics are allowed to be made public. That's why I'm even more excited that our app was introduced at Microsoft Build Conference 2021.

You'll be hearing a lot more from us on this topic in the future. Unfortunately, we can't reveal everything now either. But you can stay curious. We at MondayCoffee are already taking the next step and the one after with Microsoft for our customers.

Using TIME effectively

Our CEO Reto Meneghini writes about the past year in his blog post (German only):

"We had the opportunity this year to try out a lot of new things in the world of work. Using the learnings gained from this, the task now is to shape the 'future of work'."

ONE learning is being discussed very intensively at the moment: the downside of working from home. The blurring of the borders between work and private life and too much disconnection among work colleagues can have a negative impact on the well-being of employees as well as on the performance and innovation capacity of teams and organizations.

We have finally moved away from seeing remote working primarily as a feel-good issue for selected employees - and we are already learning about the limits of 'mass-scale working from home'.

The work model of the future is hybrid

Like so often, it's a matter of finding a middle ground. A combination of virtual and face-to-face collaboration, of home office and in the office - but with new rules (see blog post "Let's go hybrid") and with the help of the right tools. So that employees can work - and live - in a 'healthy' way. So that leaders can successfully manage their teams remotely and companies can make the best use of a hybrid work model.

We want to respond to the changing nature of modern collaboration: first and foremost by helping our clients to understand how the factor ‘time’ is dealt with. Based on this, it is important to set the right course for healthy modern working - in the hybrid model.

“Setting the course for healthy modern working - in the hybrid model.”

Workplace Analytics

For this purpose, two dimensions are important: that of the individual worker and that of the teams and the organization.

Employees should be able to access and use the right tools from anywhere to maintain healthy separation between work and private life. Microsoft has developed MyAnalytics for this purpose: With this tool, employees can better manage their working hours and increase their well-being at work based on individual data analysis. Among other things, MyAnalytics helps me to create important free spaces for my personal tasks in my tightly packed schedule.

Microsoft Workplace Analytics (WPA) extends the idea of MyAnalytics to the enterprise level, targeting decision makers rather than individual workers. Team leaders, department managers, and corporate CEOs can use WPA to more easily understand how the resource 'time' is generally used in the company:

• Time for individual work versus cross-team and cross-company collaboration.

• Time for innovation and creativity versus time for day-to-day tasks

• Time for meetings versus focus work

• Time for the team versus own work

• Time for oneself versus time for the community

Microsoft Workplace Analytics provides data-driven insights into work patterns that impact well-being, productivity and business performance. With this understanding, challenges of various kinds can be addressed in a targeted or preventative manner: Work patterns that increase the risk of burnout, reduce efficiency, or impact team performance can be identified. Resource-intensive activities can be examined even more specifically in terms of cost/benefit.

The analytics app supports companies in developing a deeper understanding of their internal organization and deriving opportunities for improvement from this - which can be particularly helpful for healthy, modern work in the hybrid model.

No conclusions about individuals

Important to know: Protective measures such as anonymization, aggregation and 'differential privacy' are integrated in the tool by default to protect personal data. Thus, no conclusions can be drawn about individuals. WPA can be used in compliance with legal regulations such as the GDPR.

Where to start?

Microsoft Workplace Analytics opens up many new possibilities. The question that comes up is thus, which are the objectives to be pursued.

We recommend that companies start with small steps: gain initial experience in teams before taking a closer look at the organization as a whole. One example is the sales team: based on behavioral patterns, successful sales teams can be compared with less successful ones. Based on this comparison, data-driven action plans for optimization can be recommended and implemented. Changes in behavioral patterns can be made visible through regular measurement and analysis.

This is just one example of many. As a certified WPA Microsoft partner (see box), we can support companies in the use of WPA - from initial analysis, configuration and monitoring to evaluation and consulting for improvement programs.

Interested in what opportunities WPA offers your organization? We are happy to talk about it with you.

Get in touch

Contact form - Workplace Analytics

Andreas Hänni is Partner and COO at MondayCoffee AG.

Let’s go hybrid

Working in homely confinement with nothing but virtual connections to our colleagues, customers and business partners has left us longing for more.  

Since the pandemic forced us into home office, only few real in-person meetings took place – and the most fun ones are still missing: the informal chat by the coffee corner or at a colleague’s desk. Or an afterwork beer. Or the yearly office dinner.  

The question that is popping up increasingly is: Will the old office culture come back? Do we want to go back?  

---

ONLY NOW, WE KNOW 

While some industries such as media, telco, IT and energy practiced remote work for decades already, most of us hardly ever worked from home at all. Many of us weren’t even sure if it was such a good idea. I remember discussions about all the downsides of letting employees work from home: how impossible it would be to manage them. How unproductive it would get outside of the office. 

“The biggest challenge: maintaining personal relations.”

Today, the perception of remote work as a feel-good perk for selected employees is gone. One year into the pandemic the advantages have stood the test - and the real challenges have emerged. The biggest one, in my opinion: maintaining personal relations. Yes, we’ve tried the virtual coffee break and the virtual afterwork beer. But - don’t you think it is kind of awkward?  

DISCOVERING A NEW HYBRID 

So, what’s next?  As we get out of the pandemic-inflicted lockdowns, some of our remote work behavior will be here to stay. In fact, a BCG-survey with thousands of managers and employees across Europe, foresees a much higher share of remote work than before. It also says that this will come with several advantages: higher productivity, lower office costs, and higher employee benefits.  
Survey participants were also asked about the challenges of remote work - the answer: maintaining work culture, ensuring team engagement, innovating, controlling and driving productivity will no longer work the same way. 

Some of our old office behavior must and will come back - but in a new form, called hybrid.  A combination of in-person with virtual collaboration. A combination of at-home and in-the-office - but with different parameters or rules. We won’t necessarily go to the office to just sit there at our personal desk. But because we want to meet a specific group of people to collaborate in a specific format. We don’t work from home, just because it gives us more flexibility, or because we belong to the lucky ones who are allowed to do so. But because we are more productive at home for specific activities.  

“Our old office behavior must and will come back - but in a new form, called hybrid.”

At MondayCoffee, where I work, we have moved our information infrastructure to the Microsoft cloud as soon as it became possible about seven years ago. Even before the pandemic, I can’t remember office meetings without remote contributors, digital whiteboards or video conferencing.
And even in our company we are longing to get back into the office, especially for certain collaboration scenarios. Innovation workshops, training sessions and team building just are much more effective, when taking place in-person. And if these are the key reasons for being in the office, this will question the current room layout there: Less individual workplaces, more and new formats of meeting spaces that take into account the specific collaboration requirements.

“Employees have to manage the blurry line between personal and professional lives as well as the difference between – and the combination of – physical and digital work.”

WE NEED NEW RULES  

How to organize ‘hybrid work’ should be openly discussed in companies. New rules need to be established. First and foremost, to ensure the health of our employees.  

Employees have to manage the blurry line between personal and professional lives as well as the difference between – and the combination of – physical and digital work. Companies and their managers need to give employees the right tools and set the suitable rules to keep a healthy balance. Employees need to resist the temptation of checking company posts and notifications when they should be enjoying their personal time instead. But not just the employees; managers also need support in how to lead teams in a hybrid world. 

There is a whole new ground to be discovered. And I’m looking forward, together with my colleagues at MondayCoffee to go and determine the best way of working in this emerging hybrid environment. I’m confident that this time of change will bring us many innovations and opportunities to make work more effective, efficient and healthy at the same time.

Mark Albrecht is Director Corporate Development at MondayCoffee AG..

Source illustrations: vecteezy.com

20 years MondayCoffee – about paradigm shifts, cloud and corona

Today 20 years ago MondayCoffee was founded. The company’s mission is more important than ever: MondayCoffee supports companies in establishing a digital way of working. 

A conversation with Reto Meneghini, CEO & founder of MondayCoffee, about the changes of the last 20 years, the opportunities of the current digitalization push and what they themselves have learned

---

Reto, in the founding year of MondayCoffee the dotcom bubble burst. In its 20th anniversary year a pandemic causes far-reaching consequences for society and economy. How was the time in between? 

At half time there was also the financial crisis...It was quite an eventful time and I do believe that things will not slow down. 

When I think back to the dotcom bubble, where many people thought that the money, we could make with the Internet was pure imagination, then we have to admit to today that the opposite has happened. We have moved into the Internet era much faster than we thought. 

Especially IT – with the cloud. When Microsoft Office 365 was launched, we were among the first partners in Switzerland to sell the product. At first, we didn't know what to do with it – because the cloud was intended to help SMEs professionalize their IT in a cost-effective way. For our customer segment, the larger companies, the cloud was not on the agenda. Their attitude at the time was that they could do it better themselves and would never give their data into the hands of Microsoft. Today we have enough proof that the cloud works. In Switzerland, the Swiss Cloud cleared one last hurdle. 

Were there other paradigm shifts over the last few years? 

Oh yes. IT was a necessary evil 20 years ago. An expensive piece of infrastructure. A classic cost center. Today, IT is a success driver. CTOs and CDOs now sit on the executive boards. Many business models would not be possible without IT. 

“We used to sell our knowledge - from techies to techies - on an hourly basis as a classic service provider. Today, we are a service provider and a software vendor at the same time.”

— Reto Meneghini, CEO & Founder MondayCoffee

What was the impact on MondayCoffee? How is MondayCoffee different today than 20 years ago when you started your business? 

We used to sell our knowledge - from techies to techies - on an hourly basis as a classic service provider. Today, we are a service provider and a software vendor at the same time. In 2010 we launched the first version of CoffeeNet. Instead of doing everything from scratch for each company with the same result, we developed an out-of-the-box software that ensures an optimal configuration of Microsoft 365 and improves the user experience. 

The discussion shifted to the end user and from the technology itself to what the technology can do. Today adoption is on everyone's lips. But 10 years ago, it was very unusual for a technology vendor to talk to end users. Suddenly, we were no longer just sitting at the table with IT, but were invited by communications managers, HR managers and COOs to help them establish a digital way of working. 

In the year 2017 the Office in Munich was opened

20 years ago, we were only operating in Switzerland. Since then, we have opened an office in Germany and also serve German and Austrian companies. We have sales partners in other European countries and are able to acquire new customers around the globe. The cloud takes us everywhere and I am convinced that MondayCoffee will become even more international. 

Speaking of MondayCoffee: How many times have you been asked what is behind this name? What does coffee have to do with working digitally? 

I can count on my hand how many times I haven't been asked. BlackWidow21 and other exotic names were on the whiteboard at that time, when we were looking for names over beer and bratwurst. MondayCoffee was the one we liked best. If ever I made a good marketing decision, it was the choice of name. Exactly because the name is misleading, everyone remembers - that we are different from the others. 

“If ever I made a good marketing decision, it was the choice of name. Exactly because the name is misleading, everyone remembers - that we are different from the others. ”

— Reto Meneghini, CEO & Founder MondayCoffee

What makes MondayCoffee different? 

We are real experts and users of Microsoft products. But we don’t talk to customers about the products or the technology, but what they can do with them. We don't go for the classic feature talk when we present our product but show how we work with it and what the advantages are for the end users. Because they are often overwhelmed by the variety of Microsoft tools. We simplify their life with CoffeeNet 365 and by providing with use cases they can choose from leaving the configuration of Microsoft tools to the algorithms. 

We often hear you say: digitization starts with the employees. Have all employees now become digital overnight because they had to work digitally out of necessity? 

Collaboration still too often happens over e-mail, with a file server and a telephone. Although technologies to make teamwork more flexible, more efficient and easier have been around for 20 years. Companies are simply overwhelmed. They want to become more digital, but then they realize that the adoption of a digital way of working is more complex and it is easier to stay the same. 

In recent weeks, however, familiar patterns have had to be abandoned. Suddenly, everyone switches on their camera when talking over Microsoft Teams. Technologies for video conferencing have been around for over 10 years, and it was Corona that really made us aware of the added value. 

For example, we recently conducted training sessions on Microsoft Teams for a customer. Originally it was planned that we would concentrate the training on one or two days and hold it physically. Because we also always thought that was better. It turns out that several but shorter training sessions via video are even better received. The same applies to contract negotiations. I was always the first to say that you have to be on site for negotiations. Being able to look the buyer in the eye. The last few weeks have taught me the opposite. If this challenging time has had one positive effect, it is that myths have been dispelled and entrenched processes have been changed for the better, even for us. 

“If this challenging time has had one positive effect, it is that myths have been dispelled and entrenched processes have been changed for the better, even for us. ”

— Reto Meneghini, CEO & Founder MondayCoffee

What about the impact of this digitalization push on other companies? 

In times of need, we had to, or rather were allowed to, concentrate on the real added value of digitization. All of a sudden it became clear how important digitization is for our economy. For ourselves. Many will invest even more in digitization in the future. 

What I am personally very pleased about, as a long-standing advocate, is that the potential for home office for service countries (such as Switzerland and also Germany) is now finally being addressed. Many companies and employees will have noticed that home office is a good alternative. A taboo has been broken. 

What shall we do now to make sure this push for digitization does not fizzle out? 

Many people now know how video conferencing over Microsoft Teams works. But digital collaboration goes far beyond that. How and where do we store data so that it can be retrieved even after a long time? How do we plan tasks, work together on confidential documents? Every work scenario must be analyzed, and the best possible use of Microsoft tools understood and implemented. 

Let’s have a look into the crystal ball. How do you see the celebrations of MondayCoffee's 30th birthday? 

If I had looked into the crystal ball 20 years ago and seen where we stand today, I would have said "Never". I'd rather concentrate with the team on today. We have plenty of work to do, because there is still an incredible amount of potential out there. 

Change will come. And I am happy that even at 20 years old we still feel young, dynamic and eager for change. 

Do not let the push for digitization fizzle out

With the Corona crisis, the digitalization of the world of work is experiencing a boost. Many employees had to use different tools in a very short time to ensure continued communication and collaboration within the company. Microsoft Teams, for example, registered 2.7 billion meeting minutes in one day. 

But what happens when we return to the office? How do we make sure that we use this digitization push to fully digitize the way we work? 

3 THINGS YOU SHOULD PAY ATTENTION TO: 

Look at it from a broader perspective 

During this crisis, Microsoft Teams is for many what WhatsApp is for us in our private life. A tool that allows me to communicate directly with many participants via chat, call or video and to hold online meetings. But a digital way of working goes beyond communication. Topics such as structured digital document storage, uniform cross-departmental collaboration or a sustainable exchange of knowledge are just as much a part of it. Our recommendation: open the perspective, deepen the understanding of the different digital work scenarios in order to establish a structured, digital way of working.  

Automate the usage of tools in a controlled way 

Microsoft offers a variety of tools to work more productively. Everyone knows Microsoft Teams by now and this momentum should also be used to get one step closer to the digital workplace. However, before employees set out on their own to navigate through the jungle of different Microsoft technologies, we recommend that you take this into your own hands for the entire organization and understand where which technologies should be used in a controlled manner, based on concrete digital work scenarios and use cases. We have solved this with our Modern-Workplace-Solution in such a way that, depending on the defined work scenario or use case, the Microsoft technologies are automatically configured in the background and the employee does not have to worry about the choice of technologies, but can concentrate on his tasks. 

Accompany employees and teams 

During the crisis, many employees were and are forced to quickly familiarize themselves with digital tools. Some have certainly recognized the advantages of a digital way of working and are motivated to move on towards the digital workplace. They need to be accompanied on this path - especially those who still have trouble getting rid of old habits. We recommend that companies seek the exchange with employees, collect their feedback on their current experiences in the digital home office and use the momentum to establish a digital way of working together with them.   

We have been helping companies for some time now to establish a digital way of working in their organization - with our Modern Workplace Solution for Microsoft 365.  

If you are interested in an exchange of experiences, we would be pleased to hear from you.  

Get in touch

Get in touch

Jump-start for Microsoft Teams

Microsoft Teams is currently used wherever possible to facilitate teamwork in the home office. Not everyone is familiar with the tool and needs help, especially in the beginning. 

We are happy to provide some training videos prepared by Microsoft to help you get started: 

Teams Beginner Videos

• How to create teams and channels 

• Overview of teams and channels 

• Create a post 

• Save posts or messages 

• Upload and share files 

• Working together on a file  

Chat, Calls & Meetings 

•  Start chats and make calls 

• Create Instant Meetings 

• Create a meeting in a channel 

• Attend a team meeting   

• Attending a meeting on the road   

Content sharing 

• Sharing a screen during a meeting     

• Share PowerPoint slides during a meeting

Would you like to learn more about Microsoft Teams to realize the full potential for your team or your company? Our specialists will be happy to support you. 

With its expertise MondayCoffee is one of the leading Microsoft Gold Partners for teamwork. 

• We tackle the various challenges together with you: 

• How to use the tool? 

• How do you organize yourself as a team with this software? 

• How to ensure effective collaboration and leadership? 

• How can Microsoft Teams be integrated in your existing infrastructure? 

Get in touch

Get in touch